Payment Policy

At Pixmate, we strive to provide a secure and seamless shopping experience for our customers worldwide.

At Pixmate, we offer several secure and convenient payment options to suit your needs:

Credit / Debit Cards (Visa, MasterCard, Maestro, American Express, UnionPay, Discover)
PayPal
Apple Pay
Google Pay
Bank Transfer (SEPA for EU customers; ACH for US customer)
Other Local Payment Methods (e.g., Klarna, iDEAL, Bancontact)

All payments are processed through encrypted, secure channels to protect your personal and financial data.

We regard the security of your payment as top priority.

All transactions are protected with SSL encryption to ensure confidentiality of your data.
We never store sensitive payment information (such as full credit card numbers) on our servers.
Our payment partners (including Stripe, PayPal, or other gateways) are PCI-DSS compliant.
We implement fraud detection and verification processes for suspicious transactions.
We adhere fully to GDPR and other applicable data protection regulations.

The payment must be made in full at the time of order placement.
For “Buy Now, Pay Later” or financing options via Klarna (where applicable), the payment terms are as per Klarna’s separate agreement with you.
Orders will only be processed and dispatched after successful payment receipt.

For EU orders, transactions on the Pixmate EU website are processed in Euro (€).
For US orders, transactions are processed in US Dollars (USD).
Prices shown include applicable VAT for EU customers when required.
Customers may be responsible for additional customs duties or import taxes depending on their location.

After placing an order, you will receive an invoice (with applicable VAT/ tax information) available for download or printing as a PDF.
If you require a printed invoice or one with customized details (e.g., VAT number), please contact our Customer Service immediately after placing the order.

If your payment fails or is declined, please check your payment details and try again using another method or card.
If the problem persists, you may contact your bank or card provider for assistance.
We reserve the right to cancel orders that remain unpaid after 7 calendar days.

Ownership of the goods remains with Pixmate until full payment has been received.
All transactions are subject to verification and fraud-prevention procedures. We reserve the right to refuse or cancel orders if fraudulent activity is suspected.