{"id":5674,"date":"2025-10-29T16:49:24","date_gmt":"2025-10-29T16:49:24","guid":{"rendered":"https:\/\/www.pixmate.com\/terms-of-service"},"modified":"2026-01-20T17:04:26","modified_gmt":"2026-01-20T17:04:26","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/www.pixmate.com\/en-uk\/terms-of-service","title":{"rendered":"Terms of Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5674\" class=\"elementor elementor-5674 elementor-3945\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc5464b e-flex e-con-boxed e-con e-parent\" data-id=\"cc5464b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7d3b0e2 e-con-full e-flex e-con e-child\" data-id=\"7d3b0e2\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d1ea9b4 elementor-widget elementor-widget-heading\" data-id=\"d1ea9b4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms of Service<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6af9612 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6af9612\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: left;\"><strong>Effective Date: November 2025<\/strong><\/p><p style=\"text-align: left;\">By accessing or using the Pixmate website (<a href=\"http:\/\/www.pixmate.com\">www.pixmate.com<\/a>) or purchasing products from us, you agree to these Terms of Service, our Privacy Policy, and Shipping Policy. If you do not agree, please do not use our website or purchase products.<\/p><h3>1. Consumer Rights<\/h3><ul><li>All customers have a 30-day right of withdrawal for products purchased online.<\/li><li>Before purchase, consumers are informed of: product price, shipping fees, estimated delivery, and main contract terms.<\/li><li>Return shipping costs are usually borne by the consumer, unless Pixmate provides a prepaid return label.<\/li><\/ul><h3>2. Data Protection<\/h3><ul><li><strong>EU users:<\/strong> Personal data is collected and processed according to GDPR. Users have the right to access, correct, or delete personal data.<\/li><li><strong>US users:<\/strong> Personal data is processed according to applicable US privacy laws.<\/li><li>All data is protected with appropriate security measures.<\/li><\/ul><h3><strong>3. Orders and Payment<\/strong><\/h3><ul><li>Orders are subject to acceptance and product availability.<\/li><li>Payment must include product price, taxes, shipping fees, and applicable customs\/import duties.<\/li><li>Orders are processed only after successful payment; Pixmate may cancel or refuse orders for payment issues or suspected fraud.<\/li><\/ul><h3>4. Shipping &amp; Delivery<\/h3><p>Shipping options, estimated delivery, and tracking are in our Shipping Policy.<\/p><ul><li><strong>EU standard delivery<\/strong>: 1\u20135 business days depending on warehouse and carrier.<\/li><li><strong>US standard delivery<\/strong>: 1\u20135 business days depending on warehouse and carrier.<\/li><li>Additional shipping fees may apply for Nordic countries, islands (US &amp; EU), remote areas (EU), and expedited delivery requests.<\/li><li>Customers are responsible for import duties, taxes, or customs charges if applicable.<\/li><\/ul><h3>5. Product Safety &amp; Compliance<\/h3><ul><li>EU products:<strong> CE certified, compliant with RoHS and REACH<\/strong>.<\/li><li>US products:<strong> Compliant with FCC, UL, and other applicable safety regulations<\/strong>.<\/li><li>All products include user manuals and safety instructions.<\/li><\/ul><h3>6. Intellectual Property<\/h3><ul><li>All content (logos, text, images, videos, software) is property of Pixmate or its licensors.<\/li><li>No content may be copied, reproduced, republished, or distributed without prior written permission.<\/li><\/ul><h3>7. User Conduct You agree not to:<\/h3><ul><li>Use the website for illegal or unauthorized purposes<\/li><li>Interfere with website operations<\/li><li>Access other accounts or restricted areas without permission<\/li><li>Upload viruses, malware, spam, or harmful software<\/li><\/ul><h3>8. Limitation of Liability<\/h3><ul><li>Pixmate is not liable for indirect, incidental, or consequential damages.<\/li><li>Liability is limited to the purchase price of the product or service.<\/li><li>Pixmate is not responsible for shipping delays, customs inspections, or force majeure events.<\/li><\/ul><h3>9. Indemnification<\/h3><p>You agree to indemnify and hold harmless Pixmate, its affiliates, and employees from any claims, damages, or expenses arising from your use of the website, violation of these Terms, or infringement of third-party rights.<\/p><h3>10. Changes to Terms<\/h3><ul><li>Pixmate may update these Terms at any time.<\/li><li>Changes take effect immediately upon posting.<\/li><li>Continued use of the website constitutes <strong>acceptance of the revised Terms<\/strong>.<\/li><\/ul><p>Contact for questions:\u00a0<strong><a href=\"mailto:cs@pixmate.com\">cs@pixmate.com<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms of Service Effective Date: November 2025 By accessing or using the Pixmate website (www.pixmate.com) or purchasing products from us, you agree to these Terms of Service, our Privacy Policy, and Shipping Policy. If you do not agree, please do not use our website or purchase products. 1. Consumer Rights All customers have a 30-day [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5674","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Terms of Service - Pixmate<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pixmate.com\/en-uk\/terms-of-service\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms of Service\" \/>\n<meta property=\"og:description\" content=\"Terms of Service Effective Date: November 2025 By accessing or using the Pixmate website (www.pixmate.com) or purchasing products from us, you agree to these Terms of Service, our Privacy Policy, and Shipping Policy. 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